Drivers:
Manuals:
FAQs:
- After I install Switch-T20, all speaker outputs, including my favorite MP3 goes to Switch-T20. How to re-direct all other output to my original sound card?
- Windows installer automatically set Switch-T20 as the default windows audio device. To correct this issue
you can either change the setting in each audio program or reconfigure the default audio setting for Windows
as following:
“\Start\Settings\Control Panel\Sounds and Audio Devices\Audio\Sound playback and Sound Recording”
to choose your original sound card as the playback or recording device.
If you choose the later route, you will need to configure Skype to use the Switch-T20 as the sound device by click on “Tools\Options\Sound Devices”.
- Do I need to connect an outside PSTN line to the “Line” port to use Switch-T20?
- No. It is only optional. However PSTN line is required when you want to use the same phone for both Skype calls and PSTN calls and want to forward your skype calls to your mobile phone or other PSTN phone.
- What kind of Cordless phones can be used to connect to Switch-T20?
- Any kind of cordless phone with standard RJ11 connector can be used. DECT, 46/49, 900 M, and 2.4 G are all applicable.
- Does Switch-T20 work with SkypeOut? How can I do that?
- Yes. Simply press “*” + "00" + "country code" + "phone number" + “#” to call to any phone in the world. Note: SkypeOut is a paid service offered by Skype.
- Will my regular PSTN line work even if the host PC is powered-down, Switch-T20 is not running, or the USB port is not connected?
- Yes, Switch-T20 will switch to PSTN mode automatically when it loses the host PC connection. So, the PSTN line should continue to work as usual.
- Can I use Switch-T20 with MSN Messenger, Yahoo Messenger, AOL Messenger, or NetMeeting, etc?
- Yes, for sure. In essence, Switch-T20 works as a standard USB audio device, converting a regular phone into a standard PC sound device for speaker output and microphone input, while maintaining all the regular PSTN phone functions. Switch-T20 supports all other Internet Phone Software for keypad emulation, voice conversation and switching between PSTN mode and Internet Phone mode. However its full function, including incoming phone ring, direct dial and call forwarding can only be exercised with Skype.
- Will Switch-T20 work with Skype’s new releases?
- Most likely. Although Switch-T20 utilizes some special features offered by the current version of Skype, we do not expect Skype to change these features in the near future, since these features distinguish Skype from other competing VoIP services on the market place, Besides, Switch-T20 can always support Skype as “Generic” Internet Phone audio device. So, your investment in Switch-T20 is protected.
- When I use the Switch-T20, do I have to operate the keyboard or mouse?
- No. Actions of dialing on phone are simulated as the action of keyboard and mouse by Switch-T20 utility software. So you can use any extension that is connected Switch-T20 to make internet calls without any operation on keyboard or mouse.
- How do I use Switch-T20 with an answering machine?
- We recommend you place the answering machine in front of Switch-T20 so that it can answer PSTN calls when you are online making Skype calls.
- How do I use Switch-T20 with a 2-line phone?
- witch-T20 is designed as a single line device. To use it with a 2-line phone, a special line splitter is need to feed line 1 to the input of the Switch-T20 and line 2 to the phone directly. Please refer to owner’s manual of your specific phone for detail instruction.
- Do I have to install Switch-T20 as the first device on the incoming line?
- You don’t have to. But if you want to use all your phones in the house to make and receive Skype calls, then you will need to.
- How do I un-install Switch-T20?
- Click “\ Start \ Programs \ Skypal \Uninstall Skypal” to un-install Switch-T20.
- What happens if I receive simultaneous calls ?
- See below for various situations:
- When a PSTN call is being made, the Skype caller will hear a busy tone.
- When a Skype call is being made, the PSTN caller will hear the ringing tone but no answer.
- When a call is being forwarded, both Skype and PSTN callers will hear a busy tone.
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