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You are currently at > Home > Technical Support

Welcome to our Technical Support Center!
Here you will find valuable information regarding our merchandizes.

If you have a technical question, please feel to use our support request form, our well-trained support team will contact you shortly.

Before emailing or calling us, please review what's in this document to see if you can find the answers you are looking for.

Select the model name on the left, then click Get Specs.

You can log on to our Tech Support FTP server for latest drivers and other valuable information of our products. Our FTP server is located at:

Important Note: Please go to Inca Warranty Service Page for any Inca products related questions. Thanks!

All sales related questions should be sent to sales@micon.com.

Web Site Support
websupport@micon.com
You should only email web support if you have problems using any features in our website.
Product Support
support@micon.com
If you have any questions about any products you have brought from us, this is where you send the emails to.

Dedicated Technical Support Hot Line